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Terms of Service

Last Updated: March 16, 2026

Welcome to Solotones. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Solotones (the "Service"), you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Solotones provides vibroacoustic therapy through low-frequency sound programs designed to promote wellness, relaxation, and therapeutic benefits. The Service is accessible via web browser and as a Progressive Web App (PWA).

3. User Accounts

3.1 Account Creation

To access premium features, you must create an account by providing accurate and complete information, including your name, email address, and a secure password.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Subscription and Payment

4.1 Free Trial

New users may be eligible for a 7-day free trial of premium features. After the trial period, your subscription will automatically renew at the standard rate unless you cancel before the trial ends.

4.2 Subscription Plans

We offer monthly and annual subscription plans. All fees are in USD.

4.3 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.

4.4 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

4.5 Cancellation and Refund Policy

Cancellation: You may cancel your subscription at any time through your account settings or by contacting support@solotones.com. Upon cancellation, you will retain access to premium features until the end of your current billing period. No partial refunds are provided for unused time in the current billing period.

Refund Policy:

Billing Errors: If you believe you have been incorrectly charged, please contact us at support@solotones.com within 60 days of the charge. We will investigate and issue a refund if an error occurred.

Chargebacks: If you initiate a chargeback or payment dispute with your bank or credit card company, your account will be immediately suspended pending resolution. Fraudulent chargebacks may result in permanent account termination and legal action.

State-Specific Rights: Some states provide additional refund rights. If you are a resident of such a state, those rights apply in addition to this policy. Nothing in this refund policy limits your rights under applicable consumer protection laws.

4.6 Price Changes

We reserve the right to change our pricing at any time. Price changes will not affect your current billing period but will apply to subsequent renewals. We will provide at least 30 days' notice of any price increases via email.

5. Use of Service

5.1 Permitted Use

You may use the Service for personal, non-commercial purposes in accordance with these Terms.

5.2 Prohibited Activities

You agree not to:

6. Health Data and Medical Disclaimer

6.1 Medical Disclaimer

IMPORTANT: Solotones is designed for wellness and relaxation purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The Service is not a substitute for professional medical advice, diagnosis, or treatment, and is not a medical device.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have experienced through the Service.

6.2 Contraindications and Warnings

DO NOT USE this Service if you have any of the following conditions without first consulting your physician:

Use of vibroacoustic therapy with these conditions may pose health risks. You assume all responsibility for consulting with your healthcare provider before using the Service.

6.3 Health Data Collection and Use

Our Service may collect information about your usage of vibroacoustic therapy programs, including which programs you use, how often, and for how long. This information may be considered health or wellness data under certain privacy laws (including CCPA/CPRA).

We collect this data solely to:

We do not share your health data with third parties for advertising purposes. We do not sell your health data. For more information about how we handle your health data, please see our Privacy Policy.

6.4 No Medical Advice

Any information provided through the Service, including program descriptions, wellness tips, or educational content, is for informational purposes only and does not constitute medical advice. You should not rely on this information as a substitute for professional medical advice, diagnosis, or treatment.

6.5 Assumption of Risk

By using the Service, you acknowledge and agree that:

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, audio files, and software, are the exclusive property of Solotones or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal use only. This license does not include any right to resell or commercial use of the Service or its contents.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

9. Affiliate and Partner Program

9.1 Affiliate Program Overview

Solotones operates an affiliate partner program that allows content creators, wellness professionals, and other partners to earn commissions by referring new users to our Service. If you sign up using an affiliate discount code, you acknowledge and agree to the following:

9.2 Affiliate Discount Codes

Affiliate partners receive unique discount codes that provide users with a 5% discount on subscription fees. By using an affiliate code:

9.3 Partner Commissions and Payments

Affiliate partners earn commissions through Stripe Connect, which are paid directly by Stripe. Solotones is not responsible for commission payment disputes between affiliates and Stripe. Commission rates and payment terms are subject to change with notice to partners.

9.4 Partner Referrals

Affiliates may refer other partners to the program. When a partner refers another partner, they earn 5% of the referred partner's commission revenue. This multi-level structure is limited to one level of referrals.

9.5 Lifetime Free Access for Partners

Approved affiliate partners receive lifetime free access to all Solotones programs as part of their partnership agreement. This benefit is contingent upon maintaining active partner status and compliance with partner program terms.

9.6 Partner Obligations

Affiliate partners must:

Violation of partner obligations may result in immediate termination of partner status, forfeiture of unpaid commissions, and revocation of free access.

9.7 Disclosure to Users

When you use an affiliate discount code, you should be aware that the person or entity who provided the code has a financial relationship with Solotones and will earn a commission from your subscription. This is a standard affiliate marketing arrangement.

9.8 No Impact on Service Quality

Using an affiliate code does not affect the quality of service you receive, your subscription terms, your refund rights, or your ability to cancel your subscription at any time.

10. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by Solotones. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLOTONES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST SIX (6) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We make no warranties regarding the therapeutic effectiveness of vibroacoustic therapy or any health outcomes.

13. Indemnification

You agree to indemnify, defend, and hold harmless Solotones and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to prevent infringement of intellectual property rights.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by email or through a notice on the Service at least 30 days before the changes take effect.

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@solotones.com
Website: https://solotones.com

By using Solotones, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.