Last Updated: March 16, 2026
At Solotones, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
When you create an account, we collect:
Important Notice: Solotones provides vibroacoustic therapy programs that may be used for health and wellness purposes. We may collect and process the following health-related information:
Under California law (CCPA/CPRA), this information may be considered "sensitive personal information." We collect this data solely to provide and improve our Service. We do not sell or share this information for advertising purposes. You have the right to limit our use of this sensitive personal information as described in Section 9 below.
We automatically collect certain information when you use our Service:
We use cookies and similar tracking technologies to:
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf:
We may disclose your information if required by law or in response to valid requests by public authorities.
If Solotones is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal information:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
When you cancel your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.
You can access and update your account information at any time through your account dashboard.
You have the right to request complete deletion of your account and all associated personal data, including health and wellness information. You can delete your account through the following methods:
What Gets Deleted: When you delete your account, we permanently remove:
Deletion Timeline: Account deletion is processed immediately upon request. All personal data is permanently deleted from our active systems within 30 days. Some data may be retained in encrypted backups for up to 90 days for disaster recovery purposes, after which it is permanently purged.
Legal Retention: We may retain certain transaction records (without health data) as required by law for tax, accounting, or fraud prevention purposes, typically for 7 years.
Subscription Cancellation: Deleting your account automatically cancels any active subscriptions. No refunds are provided for unused subscription time unless required by law.
You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us.
Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our Service.
We do not currently respond to "Do Not Track" signals from web browsers.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
We collect the following categories of personal information:
We use health and wellness information only for the following purposes:
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you or for advertising.
We retain your personal information, including health data, for as long as your account is active or as needed to provide you services. Upon account deletion, we will permanently delete all personal information within 30 days, except where we are required by law to retain certain records.
To exercise any of your California privacy rights, you may:
We will respond to your request within 45 days. You may designate an authorized agent to make a request on your behalf by providing written authorization.
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
To exercise these rights, please contact us at support@solotones.com.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@solotones.com
Website: https://solotones.com
For privacy-related inquiries, you may contact our Data Protection Officer at:
Email: privacy@solotones.com
By using Solotones, you acknowledge that you have read and understood this Privacy Policy.